Shipping policy

Shipping Policy – HomeNStuffs

Thank you for shopping with HomeNStuffs!
We take pride in delivering beautifully crafted home décor products that bring emotion, warmth, and elegance into your home.
Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.

1. Order Processing Time

  • All orders are processed within 2–5 business days (Monday to Saturday, excluding public holidays).

  • Orders placed after 5 PM will be processed the next business day.

  • During high-demand periods or special sales, processing times may be slightly extended.

You will receive an order confirmation email once your order has been successfully placed and another notification once it has been shipped.

2. Shipping Partners & Delivery Time

We work with trusted logistics partners to ensure your order reaches you safely and on time.

  • Estimated Delivery Time (within India): 5–10 business days after dispatch.

  • Delivery time may vary depending on your location, courier availability, or unforeseen delays such as weather or logistical disruptions.

Note: Delivery delays may occasionally occur due to factors beyond our control, but we always strive to deliver your products as quickly as possible.

3. Shipping Charges

  • Free Shipping on all prepaid orders above ₹999 within India.

  • For orders below ₹999, a nominal shipping fee (displayed at checkout) will be applied.

  • Cash on Delivery (COD) orders may include a small service charge.

4. Order Tracking

Once your order is shipped, you will receive an email and/or SMS with a tracking link to monitor your shipment status in real time.
You can also track your order by visiting our “Track Order” page or contacting our support team.

If you haven’t received your tracking details within 5 business days, please contact us at thebartanghar@gmail,com.

5. Incorrect Address or Failed Delivery

  • Please ensure that your shipping details (address, phone number, pin code) are accurate when placing the order.

  • In case of an incorrect or incomplete address, the courier may return the package to us.

  • If a package is returned due to an incorrect address, we can reship it after charging the reshipping fee.

6. Damaged or Missing Items

We take the utmost care in packaging your orders securely.
However, if you receive a damaged or defective product, or if an item is missing, please notify us within 48 hours of delivery by emailing thebartanghar@gmail,com. with:

  • Your order number

  • Images of the packaging and product received

Our support team will review your case and assist with a replacement or refund as per our Return & Refund Policy.

7. International Shipping

Currently, HomeNStuffs ships only within India.
We are working on expanding to international markets soon — stay tuned for updates!

8. Contact Us

If you have any questions regarding shipping, delivery times, or order status, please reach out to our support team:

📧 Email: thebartanghar@gmail,com.
📞 Phone: +91-9760217885
📍 Address: HomeNStuffs, 12, Kheria Mode, Agra, Uttar Pradesh- 282001
🌐 Website: https://homenstuffs.com

We’re always here to ensure your shopping experience is smooth, reliable, and filled with emotion — just like the products we create for your home. 💛